New Best Buy CEO Hubert Joly lays down his turnaround plan for the largest electronics retailer in the US-- one listing online and internet sales as the top priority for the retailer.
"We have been too slow to capture our fair share of the online channel," Joly remarks.
Dubbed "Renew Blue," the Joly plan outlines 5 priorities for Best Buy-- improvement of the customer experience across all channels (including online), investment in employees (especially the "Blue Shirts" and Geek Squad agents), Continue reading...