DSGi's chairman Sir John Collins says Tech Guys service across Europe. "Business as usual won't wash anymore – you are either specialist or generalist. In these tough times, there is no future in no-man's land," he told a conference. "I have the greatest respect for the hypermarkets. They can create efficiencies very quickly. They will continue to have a place for selling electronics competitively, but they cannot reach the service levels of the specialists. Go More about Tech Guys